Kakinadaonline presenting a membership to its focus group, only on one community ie.,people in kakinada and related to kakinada.


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Frequently Asked Questions - Membership


  • What can I send ?

    You can send everything and anything available in Kakinada through our catalog.

  • From where are the items bought ?

    All the items are bought from the best sources in town which have been renowned for their quality for years. If you want us to buy from a specific place please mention it in our feedback form. We will get back to you to confirm its price. The sources of the products are already mentioned in the respective pages, if applicable.

  • How is the item delivered ?

    All items are hand delivered in Kakinada by us or The goods will be delivered at your door step by Local courier or registered post.

  • Where can the gifts be delivered ?

    Kakinadaonline assures the hand delivery of its products in Kakinada within 48 working hours provided the order is complete and correct. If sender specifies a particular delivery date, Kakinadaonline will postpone the dispatching of the gift item until such a date that it reaches around the specified date of the sender.

  • You mention delivery within 48 working hours in Kakinada, does this mean you guarantee the date of delivery ?

    We try our best to deliver the gifts on the day specified. We do not accept that your happy occasion should be missed We believe that your occasion is important and we understand this. For us, on-time delivery is a must.

  • Can you deliver the Same Day ?

    Yes. 90% of our orders are delivered the same day in Kakinada, but we guarantee delivery / dispatch within 48 working hours. We do not deliver or dispatch on Sundays / Holidays.

  • How can I help to ensure my delivery is made on time?

    When filling out the order form please make sure you complete all items to the best of your knowledge. Items such as address, telephone number and major landmarks are very helpful. Please indicate any instructions for us appropriately. PIN code is a must for courier shipments.

  • Do you take an acknowledgment for every delivery ?

    Yes. We can send you a copy if needed.

  • How can I order? Can I phone my order ?

    All credit card orders must be placed only through Web. We do not accept credit card orders over phone or Email. This ensures complete protection of your credit card transaction as it is done on a secure server using SSL by CCNOW, the authorized online retailer.

  • Is it necessary to divulge credit card information over the Internet ?

    It is safe to enter credit card details over internet because your browser is in Secure Mode using Secure Sockets Layer (SSL) during checkout. If you have any concerns, you can mail us at mailto:webmaster@kakinadaonline.com. Credit cards are processed by an authorized online retailer CCNOW on a secure server.

  • How do I make the payment ?

    Our authorized online retailer, CCNOW accepts Credit Cards (Visa, Mastercard, American Express, Discover/Novus) for all orders placed online.

  • What if the delivery is not done or is late ?

    Even though we shall try to meet the date and time of delivery schedule as given in the order form, any delayed/early delivery for whatever reason shall not entitle the user for any damages from us. We are confident of providing prompt delivery service but due to unavoidable circumstances if any case arise such that we are not able to deliver the gifts, we shall refund you the money at the earliest. Please read our Terms and Conditions before placing the order.

  • Can the order given be changed ?

    Provided the change comes within 2 hours of the order being placed. You cannot change the order value, you can only replace it with an item in the same price category.

  • Can I send some message along with the gift ?

    Yes, you can send message along with your gifts. Just type in your message in the instruction box in the order form. Your message will be sent along with the gift.

  • Can the recipient send me a return message?

    Yes, the recipient can send a return message. As soon as we get the same, we will email it to you.

  • In case I have any doubts or require clarifications other than the topic covered in this FAQ, what should I do ?

    We believe we have covered all the aspects here but just in case you have doubts or require clarifications on anything, feel free to mail us at webmaster@kakinadaonline.com

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